How do I reduce the back and forth in service delivery?

This is a recording of a LIVE event last week in my free Facebook Group (

Today I’m going to share a small adjustment that can be used in any phase of a client services workflow to cut down on period of drag or reduce email ping-pong.

Warning: It’s super simple.

1:20 Who sets the pace?

2:05 Writing Coach example

7:18 Sales Person example

12:48 This process can be used at various stages of your business

14:26 Process Map: Map, Prep, Try

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