Process Buzzwords: What is an Action Item?
If you’re new to business vernacular, you may feel confused or unsure about the term “action item.” An action item is really just a fancy term for a task or…
Community Q&A: Business Systemization – Where Do I Begin?
In today’s video, ProcessDriven CEO Layla Pomper takes viewers behind the scenes with a snippet from the Weekly Review, a members-only Q&A livestream that’s a regular part of our signature…
How to Use Dependencies in ClickUp 3.0
Prioritization plays an essential role in project management. When a process has multiple parts, it only makes sense to perform them in a logical order. After all, you can’t publish…
The Key to Delegation: Comparative Advantage in Small Business
“It’s faster/easier to do it myself.” “I don’t have time to train someone else.” “No one can do it as well as I can.” Do these excuses sound familiar? These…
How to Use SmartSuite Views + 3 Expert Tips
There are a few reasons to experiment with Views in SmartSuite. View Types allow you to display data in new ways. Understandably, each aspect of your business has different priorities.…
How to Improve Your Feedback Process in Three Easy Steps
Imagine how streamlined our processes would be if we only received positive feedback! Unfortunately, in the real world, feedback is more often given when something isn’t working right than when…
Learn How to Create a DIY IT Helpdesk for Free
As your business grows, so does the volume of client interactions. If you’re feeling overwhelmed by the number of customer queries in your inbox, it’s likely time to start evaluating helpdesk…
Leaving WordPress, train crashes, and power of mindset | Layla’s Lookback 2023 Q3
Layla's Lookback returns on Friday, October 6, 2023, at 1 PM ET 👏 Don't forget to subscribe and tap that bell to be notified for the next one. 🔔 👉 / laylapomper This is your opportunity to peek behind the scenes at running a small business like ProcessDriven.
How to Set Up a Sales Objections Wiki in SmartSuite
When it comes to sales, it’s not uncommon to face objections. Documenting pushback helps you understand potential customers' concerns and reservations and serves as a valuable resource for increasing sales…
How to Turn SOPs into Templates for Task Management
By this point, you’re probably aware that Standard Operating Procedures (SOPs) act as a roadmap for your small business, helping to ensure your processes are efficient, effective, and consistent. When…
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