How Do I Reduce the Back and Forth in Service Delivery?

Wednesday, May 27, 2020

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This is a recording of a LIVE event last week in my free Facebook Group (https://www.facebook.com/groups/officeworkacademy/).

Today I'm going to share a small adjustment that can be used in any phase of a client services workflow to cut down on period of drag or reduce email ping-pong.

Warning: It's super simple.

1:20 Who sets the pace?

2:05 Writing Coach example

7:18 Sales Person example

12:48 This process can be used at various stages of your business

14:26 Process Map: Map, Prep, Try

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