Many owners struggle because they try to systemize things before they even know if people want to buy what they are selling. You can create a well-oiled machine by first focusing on the human side of your operations and making sure your product fits the market perfectly.

Creating a successful system relies on having real conversations with your customers instead of just reading reports or hiring outside help. You can gather ideas from your past work and customer feedback to create a simple list of what you plan to deliver. Talking directly to people helps you figure out exactly what is going wrong for them and what kind of help they need in a perfect world. This human and conversational approach ensures that your business growth is based on what your audience truly values.

When you hear customers describe your offer as their perfect outcome before you even suggest it, you know you have found the right path. True systemization is about testing your ideas through back-and-forth conversations to make sure they work in the real world. This focus on the human side of business makes it much easier to scale your operations and grow your business over time.

Videos & resources mentioned in this episode:
🔗 Learn which project management tool is best for you and your team
🔗 7 Things to Delete From Your Business
🔗 Watch This Business System Tracks Everything

Here's what this video covers:
00:00 How Layla would systemize a brand-new business from scratch
00:50 How do you start systemizing in business?
01:39 Testing ideas by booking sales calls
03:17 Validating pricing through real conversations
04:29 Utilizing a CRM from day one
07:00 Build a hypothesis → capture what breaks → revise
09:45 Don't waste your time on the big structure changes
10:25 When is big system is worth building?
11:30 How can I have someone complete this service without me?
14:24 Why systemizing to "early" can be a waste of your time
15:14 Metrics matter, even in the operations space